Platform overview

Built for digital signage operations at scale

Unifier brings digital signage monitoring, service operations, and operational intelligence together — one platform for network operations teams.

Operations Intelligence

Understand what is happening across your network with context-rich operational intelligence that helps teams identify, investigate, and resolve issues faster.

Capabilities

  • System and site monitoring
  • Incident Intelligence
  • Root-cause analysis
  • Event correlation
  • Operational timelines
  • Recovery tracking
  • Investigation workflows

Remote Operations

Reduce downtime and accelerate resolution through remote diagnostics, troubleshooting, and operational control from a single workspace.

Capabilities

  • Secure remote access
  • Device diagnostics
  • Remote actions
  • Guided troubleshooting
  • Operational visibility
  • Faster issue resolution

Service Operations

Keep service delivery organized and efficient with centralized workflows, team coordination, and complete operational history.

Capabilities

  • Ticket management
  • Dispatch workflows
  • Service coordination
  • Operational history
  • SLA visibility
  • Planning workflows

Asset Intelligence

Maintain complete visibility across your digital signage network with inventory, lifecycle insight, health monitoring, and operational reporting.

Capabilities

  • Asset inventory
  • Lifecycle tracking
  • Device relationships
  • Health visibility
  • Configuration visibility
  • Reporting and analysis

Network & Connectivity Visibility

Understand how connectivity impacts operations through infrastructure awareness, communications visibility, and site-level context.

Capabilities

  • Connectivity monitoring
  • Network visibility
  • Infrastructure health
  • Site-level context
  • Communications awareness
  • Operational diagnostics

Content & Playback Visibility

Monitor playback environments, verify content delivery, and quickly identify issues that affect the viewer experience.

Capabilities

  • Player visibility
  • Playback status
  • Visual verification
  • Screenshot history
  • Content operations awareness
  • Cross-platform visibility

Economic Intelligence

Transform operational data into business insight with visibility into costs, asset performance, efficiency trends, and long-term planning opportunities.

Capabilities

  • Cost visibility
  • Asset performance insight
  • Operational efficiency metrics
  • Repair versus replace context
  • Financial reporting foundations
  • Long-term planning support

Aether AI Assistant

Ask questions in plain language and receive operational insights, summaries, recommendations, and reporting assistance in seconds.

Capabilities

  • Natural-language questions
  • Executive summaries
  • Incident explanations
  • Operational recommendations
  • Reporting assistance
  • Future planning support

Connected Ecosystem

Integrate operational data from multiple platforms and providers into a unified view designed to fit the way your organization works.

Capabilities

  • Multiple digital signage platforms
  • Multiple remote support providers
  • Multiple communications providers
  • Multiple network and connectivity services
  • Operational flexibility
  • Growing integration ecosystem

See Unifier in action

Tell us about your environment and we'll get in touch.